Thank you for your interest in LucasGirard-Art digital products!
We are confident that our products will empower you to create exceptional work. However, we understand that situations may arise where a refund or return might be necessary. This policy outlines our process for such instances.
General Policy:
Due to the digital nature of our products, all sales are final. We do not offer refunds for downloaded products.
Exceptions:
We understand that technical difficulties can occur. In the unlikely event that a product you purchase is corrupt or malfunctions upon download, we will be happy to provide you with a replacement copy. Please contact us at [your email address] within 14 days of purchase with a detailed description of the issue.
Our Commitment:
We strive to provide accurate descriptions and previews of all our products. If you have any questions or concerns before making a purchase, please don’t hesitate to contact us. We’re happy to help!